Returns & Exchanges
Yves Salomon offers a complimentary return service within 14 days of delivery, provided that items are returned in their original condition with all security tags and packaging intact. We ensure a seamless process to maintain the luxury standards of our craftsmanship and your shopping experience.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Place the items in their original designer box and shipping carton, ensuring all original tags are attached and the pre-printed return label is securely fixed to the outside.
- 3.Schedule a Collection
Contact our designated courier service to arrange a complimentary pick-up at your convenience, or drop off your parcel at an authorized service point.
- 4.Quality Control & Refund
Once our atelier receives and inspects your return to ensure it meets our quality standards, your refund will be processed to the original payment method within 5-10 business days.